Design Hotels today represents and markets a hand-selected collection of privately owned and operated hotels, each a wholly unique creative expression in hundreds of destinations around the globe, from world capitals and exclusive mountaintops to hidden beaches, off-the-beaten-path escapes, and beyond.
It unites hotels that reflect the vision of independent hoteliers with a passion for genuine, culturally rooted hospitality and cutting-edge design and architecture.
It offers its members customized B2B services, including global launch campaigns, sales representation, revenue management, strategic marketing, public relations, and branding.
The website had a wide-range of hotels across the world, and to manage that was a great task, so we integrated our systems with proper inventory management APIs to classify and organize the products.
To integrate inventory management on the website, we performed the tasks in four steps-
Managing an e-commerce website is not an easy task. Hotel details of each and every hotel must be clear to the user. The hotel description and good quality photographs of each hotel were uploaded from every required angle with proper location details.
For proper management of the identity of the user and his accounts, login web API was integrated which helped the system with the identity management. Users can easily log in to the website by simply using their facebook or from email account and continue with their booking for the hotel.
To properly manage the bookings and details, we integrated the systems with database management systems. It ensures that the correct bookings regarding the correct users.
It maintains the records of the customer like name, mail id, contact details, the address, city, postcode, and booking details. With DBMS, these records are stored and further managed for retrieving customer details and their preferences.
To ensure that the website has a fully functional payment processing system, Payment API was integrated. This gave the website risk-free payment options in making payments.
Secure Sockets Layer were also used for establishing encrypted links between a web server and a browser in an online communication.
If anyone wants to join with Design hotel as the new member they have to fill the details regarding that hotel property i.e. hotel information, hotel facilities, hotel description, and contact information( property-owning entity, management company, and contact person )
We integrated the system with customer care options. It plays a crucial role in customer service and satisfaction by contacting at the customer care no. for 24/7 availability.